Discounts & Promotions Policy
At CRWND, we love giving back to our community through special promotions and discount codes. To keep things clear:
- Discount codes must be entered at checkout - we cannot retroactively apply them to completed orders.
- Unless otherwise noted, discount codes cannot be combined or stacked.
- Discounts cannot be exchanged for cash or credit.
- Sale items are considered final sale unless otherwise specified.
- CRWND reserves the right to modify or cancel promotions at any time.
*Please Note: Some discounts will be automatically applied to checkout.
Store Credit Policy
At CRWND, we want to make sure you're fully satisfied with your purchase. When a refund isn't the best option, or we're feeling generous, store credit provides an easy way to keep shopping with us.
- Store credit will be issued in you customer profile as a digital balance, redeemable only at crwndclothing.com. The credit will only be available to the email associated with the customer.
- Store credit does not expire and carried no service fees.
- Store credit cannot be exchanged for cash and is non-transferable.
- If an order purchased with store credit is returned, the refund will be re-issued as store credit.
- Store credit must be applied at checkout and cannot be retroactively applied to completed orders.
Gift Card Policy
CRWND gift cards make it easy to share purpose-driven apparel with those you love.
- Gift cards are delivered digitally via email with a unique redemption code.
- Gift cards do not expire and carry no service fees.
- They may be used for any CRWND product available online.
- Gift cards cannot be redeemed for cash and are non-refundable.
- Lost or stolen gift cards cannot be replaces, so please store them safely.
Accessibility Statement
We want everyone in the CRWND community to have access to our products and story.
- Our site is designed with accessibility in mind, and we are continually improving to meet the needs of all visitors.
- If you encounter any issues using our website or placing an order, please reach out at clothing.crwnd@gmail.com and we will assist you directly.
- Your feedback helps us build a space that is more inclusive for everyone.
Sustainability and Ethical Sourcing Statement
CRWND is committed to creating clothing with integrity - from the designs we create to the fabric we choose.
- We partner with suppliers who share our commitment to quality and ethical practices.
- Our designs are produced in small batches to reduce excess waste.
- As we grow, we are actively exploring more sustainable materials and processes that align with our values.
- Every purchase supports our mission of clothing people not just in fabric, but in purpose.
Size and Fit Policy
We want you to feel confident in every piece you wear.
- CRWND pieces all fit slightly different. Individual fit styles are noted in individual product descriptions. Please refer to those as you make a purchase.
- If you're between sizes, we generally recommend sizing up.
- Exchanges are available if the fit isn't quite right (see Exchange Policy for details).
- Still unsure? Reach out at clothing.crwnd@gmail.com and our team will help you choose the right size.